Website developers Marcus Thompson and Patrick Hinkle will move from the Division of IT to University Marketing on Monday, Jan. 30, unifying the team that manages content and design on wcu.edu.
Thomas and Hinkle will be joining web resources already assembled in University Marketing as well as a new web content manager role, a position that will be filled in the coming weeks.
“With the wcu.edu redesign project well underway and Marketing Director Robin Oliver working to assemble her team to drive content, it makes sense at the WCU level for IT to re-evaluate our role and determine how we can best serve the overall marketing efforts of the University,” said Dan Berk, director of applications and systems in IT. “The vast majority of Patrick and Marcus’s work strongly aligns with delivering and managing content.”
IT will continue to play a critical role in support of the university website, including managing the web server environment, managing all web-embedded technologies and applications such as 25Live, and developing integrated applications, Berk said. IT will also continue to support the myWCU portal and other online systems outside of wcu.edu.
The newly formed marketing web team will oversee all content management and design, training and support for web administrators across campus, special web projects and needs related to the content management system, OU Campus.
“We’re confident this change will allow us to streamline the work of team members who were already collaborating together closely and help us continue to strengthen our external web presence,” Oliver said.
Campus web administrators should continue to send requests for support through the existing IT request system by submitting a ticket at it.wcu.edu or emailing email@example.com. Those requests will be routed to the team in the marketing unit. In the coming weeks, the unit will be developing a new system for web-related requests, and that will be communicated to campus when the process is finalized, Oliver said.